Dedicated to serve our customers
Customer service department has assisted our partners across the country to successfully implement their foodservice program. Our team is well equipped to provide patient, knowledgeable, personalized support to your team around the clock.
- Hours of operation are 6am to 7pm CST Monday - Friday
- No automated responses - speak with a live agent every time.
- Average hold of less than 30 seconds (metric based off last six month of data)
- Patient, Knowledgeable and attentive team of 10+ CSRs who are trained on clear communication to handle all your inquiries with an emphasis on a one call resolution.
- CSRs with multiple years with the company and many more with years of industry experience
- Order simplicity using Smart Connect - available 24/7 to view/place orders